Monica Small is a seasoned Senior Operations and Marketing leader with more than 14 years of experience spanning the hospitality, finance, and security industries. Raised in a military family with both parents serving in the U.S. Air Force, Monica brings discipline, adaptability, and a mission-focused mindset to her work.

Throughout her career, Monica has led teams dedicated to driving business growth through streamlined operations and innovative marketing strategies. She has successfully built and refined processes that improve efficiency, reduce costs, and create scalable frameworks for growth. Her operational expertise is complemented by deep strengths in technology adoption, data-driven decision-making, and cross- functional collaboration, making her a trusted partner in both strategic planning and day-to-day execution.

On the marketing side, Monica has spearheaded campaigns that elevate brand visibility and engagement, overseeing everything from branding and website development to integrated digital strategies. She thrives at the intersection of creativity and analytics, ensuring that every initiative is backed by measurable impact.