Webinar: Informed Emotions- EQ as the Leadership Differentiator

Registration Link: https://us06web.zoom.us/webinar/register/WN_S3JvHZMNTjK6ButR4InQjA

Technical ability, determination, and vision are essential for any leader, but research shows that cognitive intelligence (IQ) explains only part of leadership success. One of the clearest differentiators between average and outstanding leaders is emotional intelligence (EI): the ability to perceive, understand, manage, and use emotions in ourselves and others.

Emotions can’t be removed from our experiences or our decisions, and leaders who try to lead without them often find their emotions leading anyway. What separates exceptional leaders is the ability to pair logic with emotion, especially in critical moments when pressure is high, information is incomplete, and everyone is watching. Emotions that are recognized and understood become a source of insight rather than a source of regret.

Join retired Police Chief Jason P. Armstrong and Marcia K. Thompson, Esq., both leadership trainers and facilitators who have worked in public safety as leaders and provide (EI) assessments and tools as part of their work with current and future leaders. They have unique experiences with corporate, academic, and municipalities at all levels to help develop others and hone skills to become their best selves through multiple mechanisms (i.e., coaching, assessments, and training).

Together, they’ll unpack how leaders can move beyond “traditional” models of leadership to build more resilient, high-trust teams, and maintain self-control under acute stress, and act with foresight and self-awareness in critical moments.

3 Key Learning Objectives / Takeaways

• Strengthen Self-Awareness and Self-Control: Identify your emotional triggers and habitual responses, and leave with practical strategies for keeping composure and making sound decisions under pressure.
• Lead Resilient, High-Trust Teams: Learn how empathy and social awareness can lower team stress, help resolve conflict constructively, and foster psychological safety.
• Develop a Personal EI Action Plan: Use quick in-session self-assessments to benchmark your strengths and growth priorities, and leave with steps you can apply immediately.

Jason P. Armstrong

Jason P. Armstrong is a nationally recognized public safety reform leader, executive consultant, and retired police chief with over two decades of experience in organizational transformation and strategic leadership. Known for leading high-profile reform initiatives under federal consent decrees and overhaul efforts in municipal law enforcement, he specializes in executive coaching, change management, and leadership development. In his work with agency heads, executives, and organizations nationwide, Jason guides leaders to embrace continuous self-assessment and personal awareness through targeted coaching. He emphasizes emotional intelligence as a core competency for modern leadership, empowering executives to navigate complex challenges, strengthen internal cultures, and build ethical, values-driven organizations grounded in mutual respect and accountability.

Marcia K. Thompson, Esq., SHRM-CP

Marcia K. Thompson, Esq., is an attorney, global executive, and academic department chair with over 25 years of experience driving organizational justice, civil rights, and leadership development across corporate, academic, and public sectors. A former Global Director at Amazon, CDEIO, federal Ombudsman, and ASTD Certified Executive Coach, Marcia partners with corporate executives, university leaders, and agency heads to foster inclusive, high-performing environments. Her coaching practice centers on guiding leaders to engage in deep self-assessment and heightened self-awareness. By positioning emotional intelligence as an indispensable core competency, she helps leaders lead authentically, navigate organizational change, and build resilient, trust-centered workplaces.